Privacy Policy

Last updated: 21 Sep 2025

This Privacy Policy explains how Priyadham Annapurna Sewa Sansthan (“we”, “us”, “our”) collects, uses, shares, and safeguards information when you use our website, donate, or contact us. By using our services, you agree to this Policy. If you do not agree, please discontinue use of the site.

1) Who we are

Priyadham Annapurna Sewa Sansthan
Priyadham Ashram, Shri Hit Harivansh Nagar, Vrindavan, Mathura, Uttar Pradesh 281121, India
Phone: +91-94128-27555
Email: info@annapurnasewa.org
PAN: AADTP8431F
80G: CIT (Exemptions), Lucknow - Approval No. 2019-20/80G/10773 (28/11/2019); revalidated via Form 10AC order dated 28/05/2021, valid AY 2022-23 to AY 2026-27.

2) What we collect

  • Contact data you share with us (name, email, phone) via forms or email.
  • Donation data you provide during checkout (name, email, phone, address, PAN for 80G receipts).
  • Technical data such as IP address, device/browser information, and pages visited.
  • Volunteer/partner data if you register interest (skills, availability, city).

3) How we use information

  • To process donations, issue instant e-receipts, and support 80G compliance.
  • To respond to enquiries, coordinate volunteering/partnerships, and provide updates.
  • To improve our website and services (analytics, troubleshooting, security).
  • To meet legal and regulatory requirements under Indian law.

4) Payments

We use reputable payment processors (e.g., Razorpay) to handle donations securely. Your card/UPI information is processed by the payment gateway; we do not store full payment credentials on our servers. Donation confirmations and receipts are sent to the email you provide.

5) Cookies & analytics

  • We use necessary cookies for basic site functionality.
  • If enabled in our settings, we may use Google Analytics (GA4) to understand aggregate site usage. GA4 uses cookies or similar tech to collect pseudonymous information. You can opt out via your browser settings or Google’s opt-out tools.

6) Sharing of information

  • Service providers who assist us (payment gateways, email/SMS services, website hosting/analytics) under confidentiality obligations.
  • Legal compliance when required by law, regulation, or valid legal process.
  • Transfers (rare): if we ever restructure operations, we will preserve donor intent and apply this Policy or a notice of changes.

7) Data retention

We retain donation and receipt records for the periods required by law and for audit/compliance (e.g., Income-tax, 80G). Contact/volunteer messages are retained as needed to respond and maintain continuity of services.

8) Your choices & rights

  • You may update or correct your contact/donation details by emailing us.
  • You may unsubscribe from non-essential emails at any time using the link in our messages or by writing to us.
  • You may request access or deletion of your data subject to legal and retention requirements (e.g., donation records needed for taxation and audit cannot be deleted before retention periods end).

9) Security

We use reasonable technical and organizational measures to protect information (HTTPS, access controls, least-privilege). However, no method of transmission or storage is completely secure; please donate or share information from trusted networks/devices.

10) Children

Our site is intended for adults. If you believe a child has provided personal information, please contact us so we can address it.

11) Third-party links

Our website may link to external sites (payment gateways, social media, partners). We are not responsible for their content or privacy practices. Please review the privacy policies of those services.

12) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will change accordingly. Continued use of the site after changes means you accept the updated Policy.

13) Contact us

Priyadham Annapurna Sewa Sansthan
Priyadham Ashram, Shri Hit Harivansh Nagar, Vrindavan, Mathura, Uttar Pradesh 281121, India
Phone: +91-94128-27555
Email: info@annapurnasewa.org

By using this site you also agree to our Terms & Conditions and Donation Refund Policy.